Using our proven and unique methods, we challenge the government’s status quo. While many focus on tackling symptoms, we focus on underlying problems (which are almost always tied to broken systems) to help you increase your capacity to do all the good our citizens need us to do in this world.
We're reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we’re helping agencies help more people, faster, and transforming healthcare service delivery as we know it.
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Partners for a brighter future
At C!A, we understand how government operates – but we refuse to be bound by convention. We bring bold, innovative thinking that cuts through outdated systems, empowering our clients to redefine how business gets done and achieve real, measurable success.
Public servants by experience and at heart, the Change & Innovation Agency (C!A®) team understands firsthand the challenges you and your team face as you work to deliver vital safety-net benefits to individuals, children, and families in need.
Our Team →
Together, we elevate your team to new heights and increase your capacity to do more good.
"I want to give a huge shoutout to our incredible partners at C!A. Thank you for being more than just consultants. You’ve truly become an extension of our team, helping bring our vision to life."
Sondra Shelby, Director of Adult and Family Services, Oklahoma Human Services
Thought Leadership
Learn more about human services innovation through this collection of articles written by our team of change agents
Newsroom
Read the latest news from Change & Innovation Agency
Case Studies
Learn about some of the greatest challenges facing government today and how government systems can be improved.
I used to work for a very smart man who would always say, “The solution is not the solution, because the problem is not the problem.” He was continually frustrated by his management team addressing symptoms, but never assessing the root cause of their performance...
Remember Fen-Phen? It was the miracle drug of the 1990s that promised to deliver on what every couch potato had been dreaming of: fitness in a pill. It was weight loss without the punishment of working out or the self-discipline needed to diet. It was everything we...